The Yes Blog

Set Expectations Like an Improviser

Are you in sales? Do you have a boss or have people working for you? Got people working with you? Do you work with people?  If you answered “yes” to any of these questions, there are people who expect things from you. The question is, are their expectations consistent with the reality you are prepared to deliver? Will you […]

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2 Ways to Sell Anything — Sales Strategy

There are essentially two ways to go about selling anything. Either sales strategy can work if we define “work” as “lead to a sale.” One way will leave you and your client happier, more satisfied, and with a stronger relationship. The other will not. To illustrate this, let me tell you the stories of my […]

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6 Ways to Speed Up During Year-End Slowdown

It’s natural to slow down this time of year. The days are shorter, and we’re biologically programmed to slow down. There’s a break from Christmas through new years when many businesses all but shut down. We’re all thinking about family and friends — as we should. And we’re surrounded by so many messages about ending, […]

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"Going Great" and Other BS Sales Reps Say Sometimes

If you’ve got sales reps working for you (really, if you’ve got anyone working for you), and you’re getting all the accurate information from them that you need, when you need it, then read no further. If you need any more accurate information than you’re getting, when you need it, read on.   A SALES […]

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Powerful Networking Approach for Sales – And for Everything Else

I’ve learned some things about networking in recent years that I wish I’d known a long time ago. LOST OPPORTUNITY If I’d known 20 years ago, I’d be rich now, and my work-life (which I’ve liked) would have been more fulfilling. Networking is different from prospecting. (And, by the way, even my prospecting looks more now […]

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I.T. That Adds Value with Gina Harris – MGW #7

GUEST: Gina Harris Director of Information Technology at TalkingRain Beverage Company https://www.linkedin.com/in/ginatharris?trk=miniprofile-photo http://www.talkingrain.com/   IT is just taking orders, fixing passwords, coding and explaining complex technical issues to those who don’t speak tech, right?  Not if you are Gina Harris, from Talking Rain.  IT is about viewing and treating people as change agents that require […]

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Make a friend. Almost kill him. Start a business together.

I made a new friend. One day, we almost killed each other. Then, we spent that afternoon together in misery. Next, we formed a company to teach others to do what we had done — at work. You can do it too at your work. I’m getting ahead of myself. Meeting: Adam and I worked together […]

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The Internet Don't Know Leadership

There’s a video on the internet that I repeatedly encounter. It’s accompanied by commentary that indicates a severe misunderstanding of what good leadership looks like. Well, trolls don’t know leadership. Do you? High School Don’t Know Leadership Every time I see the video and its attendant misunderstanding of leadership, I am reminded of Mrs. Kershman […]

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"Culture Fitness" with Rebecca Clements – MGW #6

GUEST: Vice President of Human Resources at Moz, Rebecca Clements  https://moz.com/about/team/rebeccadclements Rebecca Clements on Linkedin: https://www.linkedin.com/in/rebecca-clements   Human Resources’ reputation as being pain-in-the-butt rule-makers and rule-enforcers was a leading reason Rebecca Clements chose to cultivate a different kind of HR experience. In this episode, Rebecca talks about the imperative of good culture in tech in […]

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Never Say This In Customer Service

esterday, I was on the phone with a company that’s been giving me the run around for way too long. Normally, I’d have taken my business elsewhere. But, because it’s my father-in-law’s health insurance, and part of his pension, I was locked in. For years, I’ve been facing terrible customer service from this company. Multiple […]

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"Storied Leadership" with Jody Maberry – MGW #5

GUEST: Jody Maberry — http://jodymaberry.com/ Jody Maberry on LinkedIn: https://www.linkedin.com/in/jodymaberry Jody Maberry Show (podcast): https://itunes.apple.com/us/podcast/jody-maberry-show-helping/id1084178356?mt=2 Our stories are what set us apart. Your story is not the same as anyone else’s, and that gives you the power to connect, intrigue, and inspire others.   Some of us think we don’t have good stories, and wouldn’t […]

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Your Happiness, Your Job with Dana Manciagli – MGW #4

GUEST: Dana Manciagli — Global Career Expert: Speaker and Private Coach www.DanaManciagli.com https://www.linkedin.com/in/danamanciagli   Over decades, Dana Manciagli amassed skills and insights into good work and career wisdom while working at such companies as Avery, SeaLand, Kodak and Microsoft. Now, she gives others the benefit of that wisdom as  an author, blogger, keynote speaker, career […]

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