It’s Month End Sales time. Sales Leaders and Sales Pros… As we near the end of the month, you may be feeling pressure. Maybe it’s self-imposed. Maybe it’s coming from above. Maybe both. Pressure to hit your numbers. Especially now as we head into Q4. Don’t turn month end sales into relationship-end sales. Remember, your […]
GUEST: Dan Ralphs www.thedreamblog.com Twitter: @dreamtolead https://www.linkedin.com/in/dan-ralphs/ HIGHLIGHTS FROM OUR CONVERSATION: You can’t teach another person anything they don’t want to learn. They have to choose to learn it. If you can’t motivate people to choose to learn and grow, you won’t be very successful as a teacher? or as a leader. […]
Like this content about workplace conflict, but want to hear about it instead of reading about it? Here’s the companion podcast episode.) If you’ve got two people who interact, sooner or later, they’re going to come into conflict. It’s a fact of human relationships. This article is about transforming conflict and using it to your […]
There’s a lot out there about how to reduce conflict at work. A lot of the stuff out there is very good. This episode is about transforming conflict, and using it to your advantage. If conflict seems like something to avoid? If it seems like something you can win? Then, you’re doing it wrong. […]
Today’s show is about a powerful multi-tool. It slices. It dices. It motivates performance and leads to retention of customers and employees alike. And? It’s a recruiting juggernaut. Today, we’re talking Company Culture as a major recruiting unfair advantage. We’ve got a companion blog post you can read. For those of you who […]
Culture is a powerful multi-tool. It slices. It dices. It motivates performance and leads to retention of customers and employees alike. And… It’s a recruiting juggernaut. Company Culture is a major recruiting unfair advantage. Recruiting in Two Parts One aspect of recruiting is getting your openings in front of the right applicants – the perennial need-based […]
GUEST: Jen Spencer https://www.allbound.com/ Twitter: @JenSpencer https://www.linkedin.com/in/jenspencer/ jspencer@allbound.com HIGHLIGHTS FROM OUR CONVERSATION: Your partners are a natural extension of your sales, marketing, and customer success teams. And they should be treated as such. These relationships and their health starts at the top. Fear, uncertainty, and a lack of trust can erode […]
Today I’m thinking about micro-responses and how they can make or break your business relationships (and therefore your career). A Business Relationships Story: The other day at a store, I said to the clerk, “Hey, I’m hoping you can help me with something.” Before responding to me, she closed her eyes, lowered her head, and […]
GUEST: Elaine Lin Hering http://triadconsultinggroup.com/ https://www.linkedin.com/in/elainelinhering/ lin@diffcon.com Across industries, people say that feedback conversations are their most difficult conversations — both giving and receiving. ONe the receiving end, it’s triggering. On the giving end, you may cause a trigger in the receiver, and you don’t know how it’s being received. Three kinds […]
GUEST: Eric Johnson — CFO of Nintex Nintex is a leader in workflow and content automation. Making more time in workflow for what really matters. The Eric Johnson approach: When I make a commitment, I deliver on that commitment. That builds respect and trust. Caring about people, and hold a mark of high […]
GUEST: Jacob Morgan — Founder of The Future Organization https://thefutureorganization.com/ https://www.linkedin.com/in/jacobmorgan8/ Engagement efforts have failed. There’s a lot of investment in surveys and measurement, but the numbers — and the practices that drive those numbers — don’t change. Engagement is a result of core workplace practices. It’s not affected long-term by perks. We […]
Today, a departure from our usual format. Instead of host, today I’m the guest on another podcast. The host of the “Go Time” podcast, Greg Towne of Greg Towne Training invited me to be his guest. I enjoyed the conversation so much that we’ve decided to share it with you. Today, instead of the […]