What do your company and diapers have in common? They’ve got to be changed regularly. It’s not your fault. You’re not doing anything wrong. Your company (unlike diapers) isn’t full of crap. Rather, we live in a changing world and you’ve got changing goals, and so what got you to the present you’re in won’t […]

You’ve got something important to communicate to someone on your team — and maybe they don’t want to hear it. Before you even begin to deliver your message, you feel a pit in your stomach as you start to fear the dreaded defensiveness. As leaders, we’ve got the responsibility to have difficult conversations and challenge […]