Empathy is a relatively new buzzword in discussions of corporate leadership. And it’s a good thing. Without empathy, leaders cannot profoundly effect employee engagement, motivation, and performance. With empathy, they can. Empathy alone can be disastrous. It’s important to be able to relate to one another’s feelings, to understand where one another is coming from, […]
There are a number of factors contributing to the prevalence of mind-numbing corporate training programs out there that don’t lead to change. In this video, 4 reasons and remedies.It’s not a lack of great information. And it’s not a shortage of well-meaning corporate training providers. I blame school. It’s the model we all have for […]
With just 5 cents, you can make a major upgrade to your company culture. And are you ready for the kicker? You don’t even have to spend the five cents. You can keep your money and still get the upgrade. Look in the sofa cushions, grab five pennies, and read on. COMPANY CULTURE There’s a […]
Like this content about workplace conflict, but want to hear about it instead of reading about it? Here’s the companion podcast episode.) If you’ve got two people who interact, sooner or later, they’re going to come into conflict. It’s a fact of human relationships. This article is about transforming conflict and using it to your […]
Ok. Here it is. The single step you need to take for world-class collaboration: Always move the action forward. (Repeat.) If it’s immediately clear to you how this sentence applies to collaboration, then thanks for reading. If you’ve got an eyebrow raised, allow me to elaborate. An Adeptability Collaboration Guide Though we all collaborate every […]
I made a new friend. One day, we almost killed each other. Then, we spent that afternoon together in misery. Next, we formed a company to teach others to do what we had done — at work. You can do it too at your work. I’m getting ahead of myself. Meeting: Adam and I worked together […]
Company culture ain’t a list on the wall. It ain’t platitudes spoken at team meetings. Company culture ain’t even a prevailing attitude that everyone on payroll adopts after they’ve drunk the company Kool-Aid. “Want to create a productive, lucrative, and personally rewarding culture in your company? You can. Create the contagion.” Gotta Understand What Company […]
Last week, you read about the problems on Jack’s team. They were significant. Some people were at each other’s throats. Some people simply weren’t speaking to one another. Others were simply disappointed to be working in such a contentious setting. Productivity and work product were suffering. And now, the exciting conclusion… THE RESULTS: Four weeks […]
THE TEAM: 12 engineers make up the operations team supporting the IT department of a large school with 25K employees. “You undercharged me.” — Jack, the Team Leader THE SITUATION: When Jack, the Operations Team leader, reached out to us, he cited communication and cohesion challenges on his team. We soon learned that he […]
Tracy and Cal work for a company that names “Collaboration” as a core value, but no one has ever defined collaboration. Tracy and Cal head back to their desks after the meeting. Tracy says, “Cal, You told me last month when I started working here that you were going to have my back.” Cal says, […]