Accountability: an obligation or willingness to accept responsibility or to account for one’s actions Who’s it for? Accountability is one of the biggest concerns for leaders today. It’s a word I hear multiple times daily. At The Yes Works, we very often get the question, “How do I hold people accountable?” People resist accountability when they […]
The Dress Code Situation For years, General Motors had a dress code in their employee handbook that was 10 pages long. Whoa. “What’ll I wear today?” Glancing through the closet. “Wait a second, wait a second.” Sitting in the reading chair and picking up a ten pound employee handbook. “Gotta do a little source research […]
Today I’m thinking about the unconscious communications we all make. Someone says or does something in our presence. Then, quick as a flash, we give them a non-verbal micro-response. It might be a sound, a gesture, a facial expression. These non-verbals go by so quickly, we may not even know they happened. Like it or […]
With just 5 cents, you can make a major upgrade to your company culture. And are you ready for the kicker? You don’t even have to spend the five cents. You can keep your money and still get the upgrade. Look in the sofa cushions, grab five pennies, and read on. COMPANY CULTURE There’s a […]
Like this content about workplace conflict, but want to hear about it instead of reading about it? Here’s the companion podcast episode.) If you’ve got two people who interact, sooner or later, they’re going to come into conflict. It’s a fact of human relationships. This article is about transforming conflict and using it to your […]
Today I’m thinking about micro-responses and how they can make or break your business relationships (and therefore your career). A Business Relationships Story: The other day at a store, I said to the clerk, “Hey, I’m hoping you can help me with something.” Before responding to me, she closed her eyes, lowered her head, and […]
Ok. Here it is. The single step you need to take for world-class collaboration: Always move the action forward. (Repeat.) If it’s immediately clear to you how this sentence applies to collaboration, then thanks for reading. If you’ve got an eyebrow raised, allow me to elaborate. An Adeptability Collaboration Guide Though we all collaborate every […]
Are you in sales? Do you have a boss or have people working for you? Got people working with you? Do you work with people? If you answered “yes” to any of these questions, there are people who expect things from you. The question is, are their expectations consistent with the reality you are prepared to deliver? Will you […]
GUEST: Gina Harris Director of Information Technology at TalkingRain Beverage Company https://www.linkedin.com/in/ginatharris?trk=miniprofile-photo http://www.talkingrain.com/ IT is just taking orders, fixing passwords, coding and explaining complex technical issues to those who don’t speak tech, right? Not if you are Gina Harris, from Talking Rain. IT is about viewing and treating people as change agents that require […]
GUEST: Dana Manciagli — Global Career Expert: Speaker and Private Coach www.DanaManciagli.com https://www.linkedin.com/in/danamanciagli Over decades, Dana Manciagli amassed skills and insights into good work and career wisdom while working at such companies as Avery, SeaLand, Kodak and Microsoft. Now, she gives others the benefit of that wisdom as an author, blogger, keynote speaker, career […]